About the employer

The Hive is a forward-thinking medical practice based in Middleton. Since Dr Stockton and Dr Thompson formed their partnership in 2008 the practice has grown from caring for 1800 patients to circa 5000 patients. Known as a friendly practice with a community feel, a positive reputation has accompanied our growth in size. The Practice will move into a brand new, state of the art, purpose-built medical centre in the not-too-distant future. This will lead to a further increase in the size of our patient base, as the Practice will also serve patients from Chadderton, Oldham and the surrounding areas.

About the vacancy

Immediate start has arisen with an exciting opportunity for an apprentice to join our small but busy practice. We are looking for a receptionist apprentice for an exciting role working within a small team.

  • General everyday admin tasks
  • Taking calls efficiently and friendly
  • Maintain accurate records and follow compliance procedures
  • Live interaction with internal and external customers
  • Apply knowledge and skills to find solutions to complex challenges
  • Discuss patients needs
  • Taking bookings and checking in and out for appointments
  • Sending and receiving of emails
  • Liaising with other parties
  • Filing
  • Scanning
  • Understanding the core values of the business

You will receive the following training:

  • Customer Service Practitioner Level 2 qualification
  • This is a work-based qualification with college attendance one day a month
  • Functional Skills in maths and English, if required

What skills are we looking for?

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Qualifications

  • Desired : English (GCSE - C/4 or above or equivalent)
  • Desired : Maths (GCSE - C/4 or above or equivalent)

Outcome

  • There maybe an opportunity to secure a full-time position on completion of the apprenticeship

The starting salary is £15,184 a year for 36.5 hours Monday - Thursday, 9.00am - 5.30pm and Friday, 8.00am - 3.00pm..

The apprenticeship will run for 1 Year 4 Months.

We are based at DOCTORS SURGERY, CLOUGH STREET, MIDDLETON, MANCHESTER, M24 2YJ

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Please do not contact the employer directly, all applications and enquiries for the advertised vacancy should be made via Bury College.

If you wish to apply for multiple vacancies, please do so from the main Live Vacancies page here.

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