Course Title Leaders and Managers Level 5 Higher Apprenticeship
Level: 5
Code AF0209-A

Overview of the Course

This higher apprenticeship covers a range of areas including: Organisational performance (delivering results) through; Operational Management, Project Management and Finance. Interpersonal excellence (managing people and developing relationships) through; Leading People, Managing People, Communication, and Building Relationships. Personal effectiveness (managing self) through; Self-awareness, Management of Self and Decision Making. Additional behaviours developed and exhibited in the workplace will include: Taking responsibility, Inclusive, Agile, Professionalism. This course will involve 20% of your time to be dedicated to off the job training.

What are the entry requirements?

Initial assessment and diagnostic testing on maths and English will take place prior to commencement of apprenticeship.


Higher qualification.

Course Duration

24 months.

Apprentice Benefits

  •  Earn while you learn
  •  Learning skills that employers want
  •  Excellent progression routes
  •  Increase career opportunities and earning potential
  •  Improve your confidence

Functional Skills

Functional Skills are a vital part of your apprenticeship. They provide the essential knowledge, skills and understanding needed to operate confidently, effectively and independently. Functional skills are available at Level 1 and Level 2 and the level you will work towards will depend on the previous qualifications you have achieved, the results of an assessment prior to your apprenticeship and the requirements of the apprenticeship you are completing. If you have not already achieved Level 2 English and maths you must study for and take the tests for Level 2 English and maths and achieve Level 1 English and maths for Level 2 Apprenticeship.


You will access the end point assessment following agreement from your employer and trainer/assessor. The Level 5 Operations/Departmental Manager Apprenticeship Standard end point assessment will consist of the following five stages: 20% portfolio of work - mixture of written documents, audio and video evidence that showcases the professional application of their on-programme learning. 20% work-based presentation - a 15-minute presentation to a panel made up of the independent assessor, training provider and employer, describing the objectives and outputs of their work-based project, including the challenges and issues faced, and the interpersonal and behavioural skills they displayed, followed by a 15 minute Q&A. 30% online knowledge test - the apprentice showcases their leadership and management knowledge by answering a series of questions. Assessed via online on-demand testing through the evolve platform. 20% competency based interview - a one-to-one interview with the apprentice, using structured questions to test their understanding and application of knowledge, and to assess their soft skills, behaviours and personal leadership style. 10% professional discussion - the ILM assessor leads a detailed discussion around the apprentice’s personal and professional development, looking for clear evidence of focused CPD and how this has been applied to improve their performance in the workplace. In order to pass you are required to pass each of the five assessments achieving at least 50% or above in each one.

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