Course Title Business Administration Level 3 Apprenticeship
Level: 3
Code M02-A

Overview of the Course

A high quality administrative function is essential to all businesses and organisations, whatever their product, function or sector. Advanced apprentices typically undertake a variety of complex tasks. The learner will have a high degree of autonomy and responsibility and may provide some supervisory support. The learner will need to have at least 2 years work experience in an office environment and be able to take on own responsibilities within their job role.

This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in Business and Administration and covers a wide range of advanced administration skills such as negotiation, managing an office facility, implementing new processes and procedures and advanced IT skills. 

Key Units/Learning Aims

To achieve the Level 3 Diploma in Business Administration (5528-023), learners must achieve 58 credits in total, 27 credits from the mandatory units and 31 credits from the optional units as follows:


Mandatory units:

       Communicate in a Business Environment

       Manage Personal and Professional Development

        Principles of Business Communication and Information

       Principles of Administration

       Principles of Business


Optional unit example:

       Manage an office facility

       Organise the delivery of customer service

       Present and delivery a presentation

       Create bespoke business documents

       Chair and lead meetings

       Participate in projects

What are the entry requirements?

Relevant qualifications and/or an initial assessment and diagnostic testing on maths and English will take place prior to commencement. Specific entry requirements are Level 1 English and maths. You may find it useful to have a Level 2 Business Administration qualification


You may progress onto a Higher Apprenticeship in Business and Professional Administration.

Course Duration

18 months.

Apprentice Benefits

  • Developing skills that employers want
  • Excellent progression routes
  • Increase career opportunities and earning potential
  • Improve your confidence

Functional Skills

Functional Skills are a vital part of the apprenticeship. They provide the essential knowledge, skills and understanding needed to operate confidently, effectively and independently. The learner will be required to have Functional Skills at Level 2, or will work towards achieving them. This will depend on the previous qualifications achieved, the results of an assessment prior to the apprenticeship.


Development of the job role competencies and skills and behaviours can be delivered exclusively by Bury College, co-delivered with a workplace mentor who will work alongside the Learning and Skills Coach to support and log the apprentice's progress. The dedicated, qualified Learning and Skills Coach will support the teaching and learning of the apprentice in their development of Business Administration knowledge and competence in their work-based activities.

For the Level 3 Diploma in Business Administration, the Learning and Skills Coach will visit on a regular basis to support with developing the electronic portfolio which is used as evidence for the completion of the qualification.  Assessment of the Apprentice's progress in their workplace competencies involves:


·         Work product evidence

·         Observations

·         Professional discussions

·         Question and answer sessions

·         Reviews

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