Course Title Adult Care Worker Level 2 Apprenticeship
Level: 2
Code M14

Overview of the Course

The personal attributes and behaviours expected of all Adult Care Workers carrying out their roles:

Care – is caring consistently and enough about individuals to make a positive difference to their lives

Compassion – is delivering care and support with kindness, consideration, dignity and respect

Courage – is doing the right thing for people and speaking up if the individual they support is at risk

Communication – good communication is central to successful caring relationships and effective team working

Competence – is applying knowledge and skills to provide high quality care and support

Commitment – to improving the experience of people who need care and support ensuring it is person centred


Key Units/Learning Aims


The importance of having the right values and behaviours

The importance of communication

How to support individuals to remain safe from harm (Safeguarding)

How to promote health and wellbeing for the individuals they support and work colleagues

How to work professionally, including their own professional development

Treating people with respect and dignity and honouring their human rights

Communicating clearly and responsibly

Supporting individuals to remain safe from harm (Safeguarding)

Championing health and wellbeing for the individuals they support and for work colleagues

Working professionally and seeking to develop their own professional development

What are the entry requirements?

Initial Assessment and diagnostic testing on maths and English will take place prior to sign up


Apprenticeship Standards – Lead Adult Care Worker Level 3

Course Duration

18-21 months.

Apprentice Benefits

  •  Earn while you learn
  •  Learning skills that employers want
  •  Excellent progression routes
  •  Increase career opportunities and earning potential
  •  Improve your confidence

Functional Skills

Functional Skills are a vital part of the apprenticeship. They provide the essential knowledge, skills and understanding needed to operate confidently, effectively and independently. Functional Skills are available at Level 1 and Level 2 and the level the apprentice will work towards will depend on the previous qualifications achieved.


Development of the job role competencies and skills and behaviours can be delivered exclusively by Bury College, co-delivered with a workplace mentor who will work alongside the Learning and Skills Coach to support and log the apprentice's progress.

The dedicated, qualified Learning and Skills Coach will support the teaching and learning of the apprentice in their development of Adult Care knowledge and competence in their work-based activities.

For the Level 2 Standard in Adult Care, the Learning and Skills Coach will visit on a regular basis to support with developing the electronic portfolio, which is used as evidence for the completion of the qualifications. 

Assessment of the apprentice's progress in their workplace competencies involves:

·         Observations

·         Professional discussions

·         Question and answer sessions

·         Reviews

·         Work products

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