Business Administrator Apprentice Vacancy

About the employer

We are a family-run health & safety training and consultancy business based in the heart of Bury. With a strong commitment to delivering personalised and practical safety solutions, we work closely with clients across a range of industries to ensure they meet regulatory requirements and foster a safe working environment. Our approachable team combines professional expertise with a friendly, down-to-earth attitude, making health & safety accessible and understandable for businesses of all sizes.

About the vacancy

We are seeking a motivated and detail-oriented Business Administrator to join our small and friendly team immediately. This role is vital to the smooth running of our operations, supporting both the administrative and client-facing sides of the business.

• Manage incoming and outgoing communications (emails, calls, post) and respond or redirect as appropriate
• Schedule and coordinate meetings, training sessions, audits, and site visits
• Maintain accurate records and filing systems for health and safety documentation, training records, risk assessments, and client files
• Liaise with trainers to supply them with paperwork required for training courses
• Liaise with clients to follow up on required paperwork or to provide updates
• Polite telephone manner
• Strong knowledge of Microsoft Office packages, including Outlook, Word, PowerPoint and Excel
• Good communication skills (both written and verbal)
• Good organisational skills
• Able to prioritise a varied workload
• Confident when dealing with colleagues and customers
• Ensure that the processing and storage of all providers data is compliant with relevant legislation and is always fully secure
• Accurately and effectively input and update data records within the directorate’s areas of responsibility
• Uploading to Training Management System
• Effectively and efficiently process all relevant documentation
• Receiving customer files and uploading information to relevant online portals (full training provided)

You will receive the following training:

Business Admin L3 Standard

This qualification requires college attendance once per month.

What skills are we looking for?

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential : English (GCSE - C/4 or above or equivalent)
• Essential : Maths (GCSE - C/4 or above or equivalent)

Outcome

We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.