Course Title Managing your Managers - Managing Stress and conflict
Level:
Code BS121

Overview of the Course

About the Programme

• Defining Stress

• Defining conflict

• Influencing Factors

• Applying techniques and approaches

• Measuring benefits

A recent HSE survey suggested that the major reason for loss of working days in UK

Business were due to stress related issues. With the emphasis on the Health and

Welfare of employees this module will explore:

Causes and impact of Stress

The link between Stress and conflict in the workplace

Approaches to Stress management – techniques and skills

Approaches to conflict management – techniques and skills

Developing an appropriate management skills base

Creating ,implementing and evaluating a stress management policy

Qualification

Details

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