Course Title Managing you Managers - Managing relationships using stakeholder analysis
Level:
Code BS120

Overview of the Course

About the Programme

• Preparing a stakeholder analysis

• Identifying your stakeholders

• Selecting and utilising Relevant approaches to build relationships

All organisations will place the customer at the centre of their operations, but the

stakeholder embraces a wider range of influencing individuals who can have an

impact on business performance. With this as the key focus , this module will explore

:

Definitions of stakeholders

Identifying organisational stakeholder

Classifying and evaluating the impact of the stakeholder influence

Stakeholder mapping – utilising the 4 quadrant map approach

Managing the stakeholder relationship – approaches and techniques

Relationship management – evaluating the benefits

Qualification

Details

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