Course Title IT User Skills Level 2 Apprenticeship
Level: 2
Code M08

Overview of the Course

This course is designed to help and support you if your role requires you to use IT intensively or if you would like to start a career in IT. The apprenticeship is delivered entirely in the workplace and covers a wide range of general computing and IT skills that can be applied to many job roles and industries. Successful completion will give you invaluable transferable skills and the flexibility to work in a wide range of careers. The apprenticeship covers a range of areas. Mandatory units include: Improving productivity using IT, Understanding the potential of IT, Developing personal and team effectiveness using IT. Optional units include: IT user fundamentals, Desktop publishing software, Spread sheet software, Multimedia software, Specialist software. This course will involve 20% of your time to be dedicated to off the job training.

What are the entry requirements?

Initial assessment and diagnostic testing on maths and English will take place prior to commencement of apprenticeship.


IT User Skills Level 3 Apprenticeship.

Course Duration

15 months.

Apprentice Benefits

  •  Earn while you learn
  •  Learning skills that employers want 
  •  Excellent progression routes
  •  Increase career opportunities and earning potential
  •  Improve your confidence

Functional Skills

Functional Skills are a vital part of your apprenticeship. They provide the essential knowledge, skills and understanding needed to operate confidently, effectively and independently. Functional skills are available at Level 1 and Level 2 and the level you will work towards will depend on the previous qualifications you have achieved, the results of an assessment prior to your apprenticeship and the requirements of the apprenticeship you are completing. If you have not already achieved Level 2 English and maths you must study for and take the tests for Level 2 English and maths and achieve Level 1 English and maths for Level 2 Apprenticeship.


Your assessor will visit you on a regular basis and support you with developing your electronic portfolio which is used as evidence for your end point assessment. At these meetings observations, question and answer sessions and reviews will take place.

Contact Us

We are here to help you.