Course Title Business Administration Level 3 Apprenticeship
Level: 3
Code M02-A

Overview of the Course

Business administration holds an important support role within any business or organisation. This apprenticeship will prepare senior level administrators to work effectively with time management, personal self-development, information supply and research, information technology, the design of business documents and developing and maintaining office procedures. This advanced apprenticeship is aimed at individuals in a senior administrative role and focused on developing your supervisory skills and to operate at higher skill level of administration functions. The content of the course covers a range of areas. Mandatory units include: Communicating in a business environment, Understanding employer organisations, Principles of providing administrative services, Principles of business document production and Principles of business. Optional units include: Providing administrative support for meetings, Producing minutes of meetings, Understanding the legal context of business, Spreadsheet software and Administer human resource records. The course will involve 20% of the work to be completed off the job training and may include some college attendance.

What are the entry requirements?

Initial assessment and diagnostic testing on maths and English will take place prior to commencement of apprenticeship.


You may progress onto a Higher Apprenticeship in Business and Professional Administration.

Course Duration

18 months.

Apprentice Benefits

  • Developing skills that employers want
  • Excellent progression routes
  • Increase career opportunities and earning potential
  • Improve your confidence

Functional Skills

Functional Skills are a vital part of your apprenticeship. They provide the essential knowledge, skills and understanding needed to operate confidently, effectively and independently. Functional skills are available at Level 1 and Level 2 and the level you will work towards will depend on the previous qualifications you have achieved, the results of an assessment prior to your apprenticeship and the requirements of the apprenticeship you are completing. If you have not already achieved Level 2 English and maths you must study for and take the tests for Level 2 English and maths and chieve Level 1 English and maths for Level 2 Apprenticeship.


As well as an initial assessment to determine current learning level, your assessor will visit on a regular basis and support you with developing your electronic portfolio which consists of knowledge and competence units. At these meetings assessment methods will take place including; observations, discussions, question and answer sessions and regular performance reviews.

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